What we learned at TFWA Asia Pacific

20partners what-we-learned-1024x683 What we learned at TFWA Asia Pacific Uncategorized  travel retail

The duty-free industry returned to Asia Pacific in person last week for the TFWA networking event. As travel recovers, it is more important than ever that stakeholders return to travel and meeting as personal interaction is at the heart of our market. This also provided a chance to receive an update from a region which […]

Is Asia Pacific still the centre of the travel retail world?

20partners Hainan-1-1024x576 Is Asia Pacific still the centre of the travel retail world? Uncategorized  travel retail China

For years, Asia Pacific has been the epicentre of travel retail. It has led trends and innovation and been home to our global market’s highest-spending and most sought-after shoppers. The pandemic has changed the world and the status quo is being rewritten all around us. Right now, large parts of Asia Pacific are cut off […]

Promises vs Delivery: What really counts as innovation?

20partners Simpsons-feature-1024x576 Promises vs Delivery: What really counts as innovation? Uncategorized  luxury innovation experiential retail

Will the real innovators please stand up? The world has changed drastically in the past two years and both luxury and travel retail need real newness and innovation, possibly more than we ever have before. But what is innovation today? Our market is full of people claiming to be innovators and disruptors. The words are […]

Excellent Execution: Travel retail puts on a show for Easter break

20partners Lacose-X-MinecraftCOVER-1024x683 Excellent Execution: Travel retail puts on a show for Easter break Uncategorized  travel retail Trave

It was reassuring to see one thing as I walked through an airport last week: Travel is recovering. The traditional idea of spring as a season of regeneration is in full flow in the travel sector as we see ‘Revenge Travel’ in full effect. This revenge travel is caused by people who have been cooped […]

Why America is travel retail’s land of opportunity once more

20partners Times-Square2-1024x683 Why America is travel retail’s land of opportunity once more Uncategorized  Americas

Once again, America is the land of opportunity for travel retail. Swift travel recovery and a booming demand for retail mean that land of the free is one that all stakeholders in our industry are paying very close attention to – and if they are not then they should be. This is a market which […]

The power of taking a creative approach to partnership

20partners GucciXAdidas-1024x683 The power of taking a creative approach to partnership Uncategorized  metaverse

The first Formula 1 Grand Prix of the season in Bahrain showed off more than just cars – there was a ship there too. As part of a new partnership between MSC Cruise and Formula 1, the cruise company’s ships are visiting some Grand Prix circuits during race weekends to “leverage Formula 1’s growing global […]

Stop pretending price doesn’t matter in travel retail

20partners Best-price-main-image-1024x536 Stop pretending price doesn’t matter in travel retail Uncategorized  travel price

We spend a lot of time in travel retail talking about what the market should be and what it should focus on. But have any of us thought about what our customers want? Because the answer to that is simple: they want great prices. That is what the duty-free market has traditionally always stood for. […]

Bringing luxury home: Dolce & Gabbana at MXP

20partners DG_MXP_1 Bringing luxury home: Dolce & Gabbana at MXP Uncategorized  travel retail luxury

It is always exciting to see a brand opening a new, own-brand store, especially in travel retail. Opening a store like this is writing a new chapter in the history of the brand and creating a new, unique and exciting touchpoint for shoppers to engage directly and have their brand experiences brough to life. Done […]

Hey Big Spender: How travel retail copes without Chinese and Russian shoppers

20partners BigSpenders1-1024x683 Hey Big Spender: How travel retail copes without Chinese and Russian shoppers Uncategorized  travel retail

Travel retail is very keen on talking about “big spenders”. For a long time, luxury brands – and other stakeholders – have relied on high-spending individuals to deliver high spend and increase basket size. Of course, the pandemic has changed that. The Chinese shoppers, who were the definition of “big spenders” are currently not travelling […]