Paris or Hainan? Where next for Chinese shoppers?

20partners PoH2-1024x538 Paris or Hainan? Where next for Chinese shoppers? Uncategorized  travel retail China

By Marco Passoni I saw an interesting article on the Fashion Network website last week, which posed an interesting question in relation to China’s luxury shoppers now travel restrictions in the country have been eased: Paris or Hainan? Since news of the change to China’s travel rules on 8 January was announced, both the luxury […]

Why 2023 must be the year of the pop-up in travel retail

20partners BV-PU-Cover-1024x665 Why 2023 must be the year of the pop-up in travel retail Uncategorized  travel retail

An idea popped into my head last year and it is one which I believe should be a guiding light for travel retail over the next 12 months: Let us make 2023 the year of the pop-up in this market. I have long been among those calling for a new look at how we use […]

7 highlights from the luxury sector in 2022

20partners Highlights-26-12-1024x695 7 highlights from the luxury sector in 2022 Uncategorized  travel retail luxury

With 2022 almost behind us, this is a good moment to take stock and recognise some of the moments where the luxury and luxury travel retail markets truly excelled themselves in the past 12 months. Despite the challenges and calls from many – myself among them – for brands and retailers to think bigger and […]

7 New Year’s Resolutions for the travel retail market

20partners New-Years-Resolutions-19-12-1024x640 7 New Year’s Resolutions for the travel retail market Uncategorized  travel retail luxury

By Marco Passoni As much of the world heads into the holiday season, all of our thoughts must turn to the year ahead. If 2022 has been the year we laid the foundations of our new normal, 2023 is the year we must build it. Here are my resolutions for our market over the next […]

Christmas Wish: Let’s create a more sustainable and united world

20partners XmasBlogPic-1024x576 Christmas Wish: Let’s create a more sustainable and united world Uncategorized  travel retail

By Marco Passoni When we look back, I think we will see 2022 as a formative year – both for our industry and for the planet as a whole. If the pandemic was a reset which brought about seismic shifts in our world, then this was the year when we started to build the ‘new […]

What we have learned in 2022 in luxury and travel retail

20partners Looking-Back-blog-12-12-1024x576 What we have learned in 2022 in luxury and travel retail Uncategorized  travel retail Sustainability luxury digital

By Marco Passoni As we bid farewell to 2022, we are putting behind us a year which I believe has shaped the future of how we will do business in both the luxury and travel retail markets. The trends and changes which we have grappled with in the past 12 months will define many of […]

2.0 & Partners helps deliver next level service for shoppers at Milan Bergamo Airport

20partners SMS_Clean 2.0 & Partners helps deliver next level service for shoppers at Milan Bergamo Airport Uncategorized  Strategic Mystery Shopping

Travel retail specialists 2.0 & Partners are helping to boost customer and shopper satisfaction at Milan Bergamo Airport with their dedicated Strategic Mystery Shopping service. 2.0 & Partners has been chosen to work in partnership with Bergamo Airport, using their expertise to carry out a regular evaluation which will help Bergamo Airport take its service […]