Patagonia has changed the game on sustainability efforts – now everyone must do better
By Marco Passoni Sustainability has been the hot topic for many brands in the last couple of years – and rightly so. As shoppers become more demanding, all brands are working hard to prove they are leaders in this field. This means that every few days there is a new “ground-breaking” announcement from a brand […]
9 things this summer has taught us about the future of travel retail
Two years of a global pandemic have changed the retail market forever. As travel restrictions began to lift properly earlier this year, the summer has given us our first full taste of how travel retail will look for years to come. Shoppers’ desires and demands have shifted, so have how they interact with both brands […]
Is your online shopping really that sustainable?
Sustainability and e-commerce are probably the two biggest topics in the retail sector today. But maybe it is time we put these two together and asked a question many of us are often avoiding: How sustainable is online shopping? It is easy and efficient – for the most part – but is it actually better […]
What the Metaverse means for travel retail
By Marco Passoni The Metaverse is already a much-discussed evolution of our online experience. But despite numerous headline-grabbing creations from global brands, the actual reality of the Metaverse (and how it will work in practice) remain an unknown. So why are we looking at what it could mean already? The truth is that whatever shape […]
Dolce & Gabbana delivers a true travel retail luxury experience with new Venice Airport store
By Marco Passoni The iconic Dolce & Gabbana brand has opened a new store at Venice Marco Polo Airport. Not only is this yet another example of the enduring and growing power of luxury in this market, but this boutique is a perfect example of how to deliver a true brand experience in an airport […]
Revenge Shopping: What travel recovery tells us about the future of travel retail
By Marco Passoni Travel is rebounding – finally. The latest figures we see show that passion for travel is so high that current “headwinds” (to borrow data speak) are doing little to slow the pace of recovery in much of the world. Despite the increasing cost of living in many countries, the war in Ukraine […]
How to use luxury to create difference at airports
By Marco Passoni What do travelling shoppers want from their airport experience? Frustratingly for us, they all want different things. Some want swift transactions as they run to their gate, others are seeking a moment’s escape from the rush of travelling. There are those who want a place to kill time, and still more who […]
A true brand experience: Moncler opens new store at Frankfurt Airport
By Marco Passoni Luxury brand Moncler is flying high right now. The brand has been showcasing amazing innovation in recent months; it dropped its third Genius collaboration with JW Anderson and has also announced plans to expand the attention-grabbing range to include arts, music and sport as part of a more holistic brand experience for […]
Revenge Travel is here: Is travel retail ready?
By Marco Passoni Signs of travel recovery are all around us. This is good news for stakeholders across the industry and for travel retail especially: This ‘Revenge Travel’ is a shining opportunity to drive recovery, but is it one which the market is poised and ready to seize? I am not completely convinced. Evidence of […]
Inside FCO’s new terminal: A fresh dawn or more of the same?
By Marco Passoni It is always exciting to step foot in a new terminal. It is a vision of the future and how it can play out. A fresh canvas creates the chance to paint with new strokes and craft new concepts. So it was with some excitement that recently I used the new Terminal […]
