People Power: How to unlock the next level of service

20partners iStock-1046208254-1024x684 People Power: How to unlock the next level of service Journal

By Marco Passoni What is the most important part of the physical retail experience? For me, the answer to this is clear. While price, presentation and digital integration are vital, people are what sets the in-store retail experience apart – both for shoppers and for brands. It has been encouraging to see in recent weeks […]