Unlocking Chinese Spend: What Travel Retail and Luxury Must Get Right in Today’s Evolving Landscape
By Marco Passoni Chinese tourists are taking to the skies once more, but the country and its shoppers are not the global retail powerhouses they once were. Engaging Chinese shoppers in the modern market requires getting the whole retail ceremony right – and they are more willing than ever not to spend. A look at […]
More Than A Pit Stop: How The Modern Travel Retail Market Can Enhance The Journey
By Marco Passoni In the world of travel, the excitement of a new destination often overshadows the journey itself. However, the journey is not merely a means to an end—it is an integral part of the travel experience. For decades, travel retail has been focused on the idea of providing travellers with duty-free shopping opportunities […]
Moncler brings luxury experience to Shanghai Hongqiao International Airport with new store opening
Italian luxury brand Moncler has enhanced its experiential offer at Shanghai Hongqiao Airport with the opening of a newly relocated store in Terminal 2. The new location is directly operated by Moncler, in line with the brand’s travel retail strategy. This allows Moncler to leverage its expertise in delivering a truly exquisite and tailored experience […]
5 Reasons Why the Chinese Excellence Academy is a Must-Do Course for Travel Retail
By Marco Passoni Last week, we had the privilege of presenting the Chinese Excellence Academy to numerous potential clients during the TFWA World Exhibition in Cannes, and the interest exceeded all our expectations. Following on from the successful launch of our Chinese Client Excellence workshop last month, this dedicated e-learning course was designed to support sales staff […]
9 Key takeaways from the TFWA World Exhibition in Cannes
The week in Cannes for the TFWA World Exhibition always goes fast, but this year felt more like a return to the numbers and excitement of the pre-pandemic days. It was, for me and the 2.0 & Partners team, a great week, and I would like to share with you some of my key takeaways […]
Travel retail’s next frontier: How Africa became the market of today
By Marco Passoni I have been fortunate to spend the last two weeks on safari in Africa, enjoying the stunning appeal and culture of this incredible continent. Africa is already becoming a key destination for global tourism, drawing visitors with its unique attractions, rich cultural heritage, and natural wonders. Today, countries like Rwanda and Namibia […]
Sustainability – travel retail’s open goal
By Marco Passoni If I see one more claim of being a “sustainability leader” in the travel retail market from a brand which has put some recycled plastic into its products, I am going to scream. Like the term “disruptive” in 2022, calling yourself a sustainability leader is losing all meaning in the market today. […]
Store Wars: How the luxury sector is building its future
By Marco Passoni When it comes to buying property the rule, they say, is ‘location, location, location’. The same is certainly true for luxury, but there is another important rule too: image is everything. Big luxury players do not want to be outdone by their rivals, and that is why today we are seeing luxury […]
Building the future: 6 lessons to shape travel retail in 2024
By Marco Passoni We are halfway through 2024 and it has been, to me, an interesting and exciting year for travel retail so far. The recent TFWA Asia Pacific event in Singapore showcased the excitement which is back in the market, and we are seeing new concepts and ideas begin to surface. But alongside this, […]
What is Asia Pacific’s role in the future of travel retail?
By Marco Passoni Asia Pacific is one of the most talked-about regions in our business and this week, the eyes of the travel retail sector will be on it as we touch down for the TFWA Asia Pacific Conference & Exhibition. I, for one, am delighted to be back in the city to discuss the […]
