5 Reasons Why the Chinese Excellence Academy is a Must-Do Course for Travel Retail
By Marco Passoni Last week, we had the privilege of presenting the Chinese Excellence Academy to numerous potential clients during the TFWA World Exhibition in Cannes, and the interest exceeded all our expectations. Following on from the successful launch of our Chinese Client Excellence workshop last month, this dedicated e-learning course was designed to support sales staff […]
9 Key takeaways from the TFWA World Exhibition in Cannes
The week in Cannes for the TFWA World Exhibition always goes fast, but this year felt more like a return to the numbers and excitement of the pre-pandemic days. It was, for me and the 2.0 & Partners team, a great week, and I would like to share with you some of my key takeaways […]
Dolce & Gabbana unveils new Bangkok downtown duty-free store with King Power
Dolce & Gabbana has expanded its offer in the flourishing Asia Pacific downtown duty-free market with a new opening at the King Power Rangnam mall in Bangkok, in association with King Power. The new pop-up space allows the brand to leverage its standout storytelling and experience creation to craft a truly engaging and unique opportunity […]
Experience, China & a tailored service: 7 key talking points for Cannes 2024
In a few days time, the travel retail industry will once more make our way to Cannes for the TFWA World Exhibition. As always this will be a vital chance to meet and discuss the topics our industry for the year ahead – and many more to come. As always, I have no doubt that […]
Travel retail’s next frontier: How Africa became the market of today
By Marco Passoni I have been fortunate to spend the last two weeks on safari in Africa, enjoying the stunning appeal and culture of this incredible continent. Africa is already becoming a key destination for global tourism, drawing visitors with its unique attractions, rich cultural heritage, and natural wonders. Today, countries like Rwanda and Namibia […]
Is travel retail ready to shed its Master Concession addiction?
By Marco Passoni The TFWA World Exhibition in Cannes is almost upon us once more. This is a show I have been attending since 1992 and I am proud that this year we will be returning with a strong 2.0 & Partners team, ready to work alongside partners new and old to make journeys better […]
Chinese Client Excellence: Why you must Invest to Empower Your Airport Sales Staff
By Marco Passoni Last week, we at 2.0 & Partners were proud to announce a new addition to our Customer Experience Management (CXM) portfolio: the Chinese Client Excellence Workshop. We are excited to reveal that this workshop will be delivered to Venice Airport in September as the European market looks ahead to the anticipated return […]
Understanding the Travelling Chinese Shopper: 2.0 & Partners to deliver specialist training event for Venice Airport
Travel retail’s returning Chinese shoppers will be put under the spotlight in Chinese Client Excellence, a new dedicated training event from travel retail experts 2.0 & Partners for retail teams at Venice Airport. This training session is a continuation of 2.0 & Partners’ core belief in harnessing tailored training and retail expertise to deliver the […]
Why different business models make comparing luxury brand results an impossible task
By Marco Passoni The recent H1 financial results of luxury brands have been the talk of the market recently, especially with the apparent slowdown in the sector around the world. However, it’s important to approach these discussions with a clear understanding of the nuances involved. Brand image and perception are paramount in the luxury sector, […]
Highclere Castle Gin launches in Travel Retail with 2.0 & Partners
Most awarded premium gin in the world brings a taste of the “Real Downton Abbey” to global travellers. Highclere Castle Gin is poised to make its travel retail debut. Launched in 2019, the super-premium gin, which has won more international awards than any other gin on the market, combines an authentic story with a delicious […]
