Interview: Creating the perfect customer experience in travel retail
Creating the perfect customer experience has never been more important in the travel retail sector. With that in mind, the 2.0 & Partners Customer Experience Management (CXM) service is tailor-made to help take our partners’ in-store experience to the next level, with a combination of training and insights developed especially for the travel retail sector. […]
2.0 & Partners helps deliver next level service for shoppers at Milan Bergamo Airport
Travel retail specialists 2.0 & Partners are helping to boost customer and shopper satisfaction at Milan Bergamo Airport with their dedicated Strategic Mystery Shopping service. 2.0 & Partners has been chosen to work in partnership with Bergamo Airport, using their expertise to carry out a regular evaluation which will help Bergamo Airport take its service […]
