What we have learned in 2022 in luxury and travel retail

By Marco Passoni As we bid farewell to 2022, we are putting behind us a year which I believe has shaped the future of how we will do business in both the luxury and travel retail markets. The trends and changes which we have grappled with in the past 12 months will define many of […]
Sustainability is not an asset for your business – it is the bare minimum

By Marco Passoni Sustainability is a huge topic in travel retail today – and rightly so. It is hugely important for our planet and for our future to ensure that this is front of mind for everyone and every business. This has become such a key topic that it is impossible to discuss or read […]
What we should be talking about in Cannes this year

By Marco Passoni Cannes is upon us once more and the travel retail industry will arrive on the French Riviera next week for the annual TFWA World Exhibition & Conference. I do not even want to count how many times I have attended Cannes since my first time in 1992, but there are a few […]
Patagonia has changed the game on sustainability efforts – now everyone must do better

By Marco Passoni Sustainability has been the hot topic for many brands in the last couple of years – and rightly so. As shoppers become more demanding, all brands are working hard to prove they are leaders in this field. This means that every few days there is a new “ground-breaking” announcement from a brand […]
9 things this summer has taught us about the future of travel retail

Two years of a global pandemic have changed the retail market forever. As travel restrictions began to lift properly earlier this year, the summer has given us our first full taste of how travel retail will look for years to come. Shoppers’ desires and demands have shifted, so have how they interact with both brands […]
Is your online shopping really that sustainable?

Sustainability and e-commerce are probably the two biggest topics in the retail sector today. But maybe it is time we put these two together and asked a question many of us are often avoiding: How sustainable is online shopping? It is easy and efficient – for the most part – but is it actually better […]
Is sustainability more important than digital?

Which matters more in the retail market today: Sustainability or digital? They are the two most mentioned words in the industry right now. Every brand and company wants to prove that they can deliver digital excellence and a sustainable business. Or at least, every company wants to say that they are leading the way in […]