Time to deliver on the Travel Retail Trinity
By Marco Passoni This week I am touching down in Hong Kong for what promises to be an excellent 2023 Trinity Forum from the Moodie Davitt Report and Hong Kong International Airport. The appeal of this event is clear: not only are airport revenues a vital part of all of our businesses, but delivering a […]
Travel Retail vs Sustainability
Sustainability was the talk of the town in Cannes this year during the TFWA World Exhibition. This is a topic which has been close to my heart for many years, but in my first return to Cannes since the pandemic, I heard the word mentioned more than every before. It was a focus for brands […]
Looking ahead: A view from Cannes 2023
By Marco Passoni I am writing this sat on the Croisette in Cannes, enjoying the moment of calm before the excitement of the TFWA World Exhibition begins next week. Ahead of meeting partners, old and new, over the next week, this is also an interesting moment to look at the year we have had at […]
Something Different: 5 talking points for Cannes in 2023
By Marco Passoni In one week’s time we will be back in Cannes for the 2023 TFWA World Exhibition. It is an exciting event for me as it is the first time I have attended Cannes since the pandemic and I cannot wait to sit round tables with colleagues and partners, old and new, to […]
Trilogy Products plans to bring healthy, happy, natural skincare to travel retail
The brand is planning its expansion in the market with 2.0 & Partners Skincare brand Trilogy Products is planning its expansion in the travel retail markets in collaboration with boutique agency 2.0 & Partners. The two companies have announced a new partnership, which will see Trilogy leveraging 2.0 & Partners’ dedicated expertise within the travel […]
The Personal Touch: Making people count in Cannes
The TFWA World Exhibition is upon us once more and in three weeks, the travel retail industry will once again take over Cannes for our biggest event of the year. I first attended Cannes in 1993 and both the industry and the show have changed a huge amount since then. In fact, due to Covid […]
Does the modern travel retail market reflect the modern shopper?
Our shoppers in travel retail have changed, did you know? It seems to be all we talk about a lot of the time. I certainly spend plenty of my time hearing and reading about new shopper demographics and needs. That, surely, must mean the market, offer and approach from brands and retailers has changed too […]
Partnership is not the best way forward for travel retail, it is the only way forward
By Marco Passoni There was a time when most conversations about travel retail focussed on the need for a new business model. We spoke of a collaborative approach which would shape the future. There is less of that talk at the moment. As you look at the travel retail sector today, especially the new tenders […]
Should we embrace AI and Chat GPT? Let the future speak for itself
The possibilities of AI, and Chat GPT especially, are very exciting for travel retail. I do not think there can be any question about that. While the metaverse has created thrilling online outlets and opportunities, AI promises real-world applications which could deliver tangible benefits for our business. It can fill gaps that we otherwise struggle […]
Price is a central part of travel retail – and it is about to get more important
By Marco Passoni It feels ridiculous to have to point out that price counts in travel retail. A price advantage is one of the foundations of the duty-free sector. It has been around since the start of the industry and, despite the attempts of many to sideline it to help resolve their margins and/or price […]
